Privacy Policy

Personal Information We Collect or Process

When we use the term personal information, we mean information that identifies you or can reasonably be linked to you. Depending on how you interact with the Services and as permitted or required by law, this may include:

• Contact details, such as your name, email address, phone number, billing address, and shipping address.
• Request and transaction information, such as selected product, selected size, fulfillment preference, availability correspondence, payment confirmation, and transaction history.
• Communications with us, including the information you include when contacting us.
• Device and usage information, such as browser, device, IP address, network connection, and how you navigate the Services.

Personal Information Sources

We may collect personal information directly from you when you submit a product request, purchase a product, contact us, or otherwise provide it. We may also collect it automatically through your device and browser, through cookies or similar technologies where used, and from service providers that help us operate the website or fulfill orders.

How We Use Your Personal Information

We use personal information to review product requests, process payments for confirmed orders, arrange pickup or shipping, communicate about your request or transaction, prevent fraud, protect the Services, comply with legal obligations, and respond to valid legal process. Where permitted, we may also use information to improve the Services and send marketing communications. You can opt out of promotional emails using the unsubscribe option in those emails.

How We Disclose Personal Information

We may disclose personal information to service providers that help us operate the Services, including AWS services for Drop request records and transactional email communications, hosting providers, fulfillment and shipping providers, and professional advisers. We may also disclose information when you direct us to do so, when required by law or legal process, to enforce our policies, to protect the rights and safety of NextPiece or others, or in connection with a business transaction such as a merger, sale, or bankruptcy.

Requests and Third-Party Links

Drop requests are recorded in AWS-managed storage. Payment is arranged separately only after availability is confirmed. The Services may also link to third-party websites. We are not responsible for the content, accuracy, privacy practices, or security of third-party sites; review their policies before providing personal information.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction. A parent or guardian who believes a child has provided personal information may contact us to request its deletion.

Security and Retention

No security measure is perfect or impenetrable, and we cannot guarantee absolute security. We retain personal information only as long as reasonably necessary to provide the Services, complete transactions, meet legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have rights to access, delete, correct, or receive a copy of personal information we hold about you. These rights may be limited in certain circumstances. We may need to verify your identity before responding. We will not discriminate against you for exercising applicable privacy rights.

International Transfers

Your personal information may be transferred to, stored, or processed outside the country where you live. Where required, we will use appropriate safeguards for those transfers.

Changes to This Privacy Policy

We may update this policy to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy here and update the last-updated date when required.